A: We offer a wide range of footwear, including casual, athletic, outdoor, and fashion shoes, suitable for men, women, and children.
Q: Do you provide customization for packaging?
A: Yes, we offer customized packaging solutions, including branded boxes, hangtags, and inserts—just share your requirements with us.
Q: How long does it take to receive samples?
A: Standard samples are usually dispatched within 5–7 working days after confirmation. Custom-designed samples may take 10–15 days.
Q: Can you help with product development based on my concept?
A: Absolutely! Our ODM team can turn your ideas or sketches into market-ready footwear with full support from design to production.
Q: How does your factory fo regarding quality control?
A: To make sure customer buy good quality material and service from us.
Before customer place order, we will sent each sample to customer for approve.Before shipment, our staff will check quality 1pcs by 1pcs.
Q: What is your minimum order quantity (MOQ) per style?
Typically, the MOQ is 300–500 pairs per style/color, but this can be flexible depending on the shoe type and materials.
Q: Do you have certifications for your products?
Yes, our products meet international standards such as REACH, RoHS, and CE, and we can provide test reports upon request.
Q: How do you handle after-sales service or quality issues?
We take full responsibility for confirmed quality defects and will arrange replacements, refunds, or solutions promptly.
Q: Can you ship to my country directly?
Yes, we have experience shipping globally via Ningbo or Shanghai ports and can coordinate with your preferred freight forwarder or handle logistics for you.
Q: Do you keep stock for fast delivery?
Yes, we maintain a selection of popular styles in stock for quick shipment, especially for clients who need urgent orders below MOQ.
